2020 brought for retailers a tremendous, and challenging acceleration in digital commerce. According to a 2018 survey by BRP, 81% of retailers aimed to deploy cloud-based unified commerce within 3 years in order to achieve competitive customer experiences in a fast-changing, omnichannel environment. After this year's events, making this change towards Unified Commerce has become even more of a critical one to remain competitive.
In this complete guide to Unified Commerce, you will find:
